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Privacy Policy

Who we are

Camper Rally Map (camper.artems.net) shows one-way campervan relocation deals from Roadsurfer, IndyCampers and Imoova on a map, and sells e-mail alerts for new deals. It is run from the Netherlands and registered with the Dutch Chamber of Commerce under KVK 98299697. We decide how the personal data described on this page is used.

When you use the map

You do not need an account. Loading the site still involves these services:

  • Cloudflare serves the site, so it sees your IP address and keeps its own access logs.
  • To show deals near you, the site asks Cloudflare for the rough location that goes with your IP address (city, country and coordinates). Your browser uses it to sort the list. We do not store it.
  • Mapbox draws the map. Your browser loads the map tiles from Mapbox, so Mapbox sees your IP address and collects usage data under its own policy.
  • PostHog, hosted in the EU, gives us usage statistics. It records page views, clicks and session recordings, which replay what was on the screen. Text you type into a form is masked in recordings, and so is the e-mail address the signup form shows back to you. PostHog receives your IP address and browser details. It sets no cookie and keeps no identifier in your browser, so every visit starts fresh.

When you sign up for an alert

An alert needs the following, and we store it:

  • Your e-mail address, the trip you want watched (cities and dates) and your language.
  • Your IP address and the time you signed up, as a record of your consent and to limit abuse.
  • Cloudflare Turnstile checks that a person, not a bot, fills in the form. It receives your IP address and signals from your browser.
  • Stripe takes the payment and works out the VAT. Stripe receives your e-mail address and your payment details. We never see your card or bank details. We store the Stripe payment reference and the amount.
  • Resend delivers our e-mails, so it receives your e-mail address and the content of each message. We keep a list of the deals we sent you, so you do not get the same deal twice.

You get a confirmation e-mail, the alerts you paid for, and service messages about that alert, such as a sample alert after payment. We use your address for these e-mails only.

The AI connector

The connector at camper.artems.net/mcp lets an AI assistant search the same public deals. It needs no account. We receive the search the assistant sends (cities, dates, provider), not your conversation, and we keep no record of it in our database. The request passes through Cloudflare like any other visit. Your assistant handles the conversation under its own privacy policy.

Why we may use this data

We use alert and payment data to deliver the alert you ordered, which is our contract with you. We keep payment records because tax law requires it. Hosting, protection against bots and abuse, and usage statistics rest on our legitimate interest in running a working, secure site.

How long we keep it

  • Signups that are never confirmed or never paid are deleted automatically after 30 days.
  • The counters that limit signups per IP address and per e-mail address are deleted after 7 days.
  • A paid alert stays on record with your e-mail address, the consent record, the payment reference and the list of deals we sent, until you ask us to delete it. Stopping an alert ends the e-mails but does not delete the record.
  • Payment records that tax law requires us to keep stay for as long as the law says, also after a deletion request.
  • If you joined the earlier free waiting list, we still hold the e-mail address, the city and the location you gave then, until you ask us to delete them.

Who receives data

These companies process data for us or receive it when you use the site:

  • Cloudflare: hosting, bot protection and rough location
  • Convex: database and server code
  • Stripe: payments and VAT
  • Resend: e-mail delivery
  • PostHog: usage statistics, hosted in the EU
  • Mapbox: map tiles

Several of them are based in the United States and may process data there. We do not sell personal data and do not use it for advertising.

Cookies and browser storage

The site sets no cookies. Your browser stores your language, which panels you opened or closed, a copy of the latest deals and map tiles so the site works offline, and an invite code if you opened an invite link. You can clear all of it in your browser settings. Stripe's payment page runs on Stripe's own domain and uses its own cookies.

Your rights

You can ask for a copy of your data, have it corrected or deleted, or object to how we use it. Write to the address below. Every alert e-mail has a link to stop that alert. You can also complain to the Dutch data protection authority, Autoriteit Persoonsgegevens, or to the authority in your own country.

Contact

For privacy questions and requests, write to: campers@artems.net